11/5/2023 0 Comments Programs like new blue fxIT IS SOLVED AFTER UPDATING DRIVERS (NEWBLUE PROBLEM STILL EXISTS AFTER UPDATING) Should I start another forum question on this or can you advise me?) PSE DISREGARD THE CRASHING PROBLEM. A much bigger problem is that VDL is crashing time after time even after a very short period of using it - this can only be solved with ctrl-alt-delete and a restart - I tried to solve this with resetting the standard settings in VDL, without succes. Steven note that this is not the only problem. Our development team is actively working on a solution so there should be a resolution pretty soon. So I'm going to put your ticket on hold and escalate it to our development team. Unfortunately this looks like a known bug some of our MAGIX and VEGAS users are experiencing. I'm sorry that didn't work for you but thanks for letting me know what troubleshooting steps you took. This is the last message I got from Steven (Newblue): Same results after resetting the factory settings of my PC. Started VDL and after opening the effects I saw that nothing was installed and I should do it all over again. Installation went on and on completion it stated that the installation was susccesfull (so no errors or blockades reported…….but…. After completion started installation (in VDL)ĭirectly after starting installation I closed VDL (ctrl-alt- del showing no programs running) (because in other trials I got a notification that VDL was blocking installation)
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